Join Our Team as a Senior Collections Agent - Work From Home Opportunities Avaiable!
Are you a motivated and experienced Collections professional looking to take the next step in your career? We are seeking dynamic Senior Collection Agents to join our forward-thinking team! In this role, you will play a crucial part in ensuring timely billing payments from our valued customers. Take advantage of our flexiable work-from-home options, provided you meet our internet and security requirements.
Why Join Us?
- Competitive Compensation: Enjoy competitive salary packages supplemented by lucrative performance-based incentives.
- Flexiable Work Environment: Enjoy the benefit of working from the comfort of your own home with a robust support system to ensure your sucess. All you need is a dedicated workspace and a reliable internet connection.
Key Responsibilities:
- Proactively indentify and communicate with customers regarding outstanding accounts.
- Accurately receive and apply payments to customer accounts.
- Provide guidance and follow-up support to customers on overdue balances.
- Initiate necessary actions for account recovery, including repossession or service disconnection.
- Maintain comprehensive records and status updates for customer accounts.
Qualifications:
- Proven experience in billing, collections, or customer service.
- Strong relationship-building skills and the ability to connect with clients effectively.
- Excellent written and verbal communication skills.
- Exceptional multitasking and prioritization capabilities.
- Must pass a thorough criminal background check and credit assessment.
- Availability to work evenings and Saturdays on a rotation schedule.
- Reliable high-speed internet connection is essential.
- Compatibility with DuoMobile App required for secure communications.
If you are ready to make a meaningful impact and be part of a thriving team, we want to hear from you! Apply today for the Senior Collections Agent position and take the next step in your professional journey with us!
**please note that TCR does not offer sponsorship to reside or work in Canada, and is unable to provide OINP, LMIA, or related documentation**
